Western Dental

Dental Office Manager- Multi Specialty

Job Locations US-CA-The Valley
ID
2026-25314
Category
Front Office Staff
Position Type
Regular Full-Time
Min
USD $25.00/Hr.
Max
USD $40.00/Hr.

Overview

We are looking for a Dental Office Manager to join our team! Multi-Specialty 

 

As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

Key Responsibilities – Multi-Specialty Practice Management Experience 

  • Patient Experience & Revenue Cycle Management: Deliver an exceptional patient experience by addressing patient concerns, educating patients on treatment options, verifying insurance eligibility and benefits, and driving patient collections and payment accountability.
  • P&L Ownership & Business Performance: Assume full ownership of practice profit and loss (P&L), regularly analyze financial and operational performance, monitor key performance indicators (KPIs), and develop strategies to improve profitability, revenue growth, and overall practice performance.
  • Collections & Revenue Growth: Drive collections performance by improving point-of-service collections, reducing outstanding patient balances, strengthening insurance reimbursement follow-up, and partnering with billing teams to minimize accounts receivable and revenue leakage.
  • Multi-Specialty Practice Operations: Oversee daily operations across multiple specialties, ensuring efficient scheduling, optimal provider utilization, effective patient flow, and consistent execution of operational priorities.
  • Team Leadership & Collaboration: Partner closely with providers, clinical teams, and administrative staff to communicate goals, establish clear work assignments, improve accountability, and promote a high-performing, patient-centered culture.
  • Strategic Marketing & Patient Acquisition: Lead local marketing and community outreach initiatives to increase brand awareness, generate new patient opportunities, strengthen referral relationships, and support sustainable practice growth.
  • Compliance & Risk Management: Ensure adherence to applicable healthcare regulations, patient privacy requirements, and health and safety standards while maintaining operational policies and quality standards.
  • Performance Improvement & Accountability: Establish measurable goals for revenue, collections, profitability, patient experience, and operational efficiency; review results regularly and implement corrective action plans when needed.
  • Travel & Professional Development: Travel as required to support multi-location operations, attend training, collaborate with leadership, and execute business priorities.

Benefits for FT Employees

  • Healthcare Benefits (Medical, Dental, Vision)
  • Paid time Off
  • 401(k)
  • Employee Assistance Program

Qualifications

Qualifications

 

  • Minimum of high school diploma or equivalent required; bachelor’s degree preferred
  • 2+ years of leadership/management experience, dental experience preferred
  • Strong communication and customer service skills to deliver an exceptional experience
  • Proven leadership abilities, relationship building skills and team motivation
  • Experience owning P&L
  • Driving collections 
  • Excellent multi-tasking and organizational skills  

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

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